Privacy Policy

This Privacy Policy explains how Gorilla Engine Dynamics, LLC, doing business as Gorilla Pit Stop (“GED,” “GPS,” “we,” “us,” “our”) collects, uses, and protects customer information, including phone numbers, email addresses, and other personal data. By using our Website, booking service, or providing your contact information, you agree to this Policy.

1. Information We Collect

We collect the following types of information when you interact with us:

Contact details such as name, phone number, email, and address.
Vehicle information provided for quotes or service.
Payment details when paying invoices (processed securely by third-party providers).
Photos/videos taken of vehicles during service for records or promotional use.

2. How We Use Your Information

We use your information only to:

Provide estimates, schedule appointments, and complete services.
Send invoices, receipts, and payment confirmations.
Communicate with you about your service by phone, text, or email.
Keep internal service records and comply with tax/legal obligations.
Provide SMS registration services and communicate with you about your account.

3. SMS/Text Messaging Consent

By providing your phone number, you consent to receive SMS messages from Gorilla Engine Dynamics, LLC d/b/a Gorilla Pit Stop regarding your service request. You will receive promotional and account-related SMS messages, including appointment confirmations, service updates, invoices/receipts, and occasional promotional offers.

Message frequency varies. Message & data rates may apply. Reply STOP to cancel, HELP for help. See our Terms & Conditions at https://www.gorillaed.com/terms-and-conditions and our Privacy Policy at https://www.gorillaed.com/privacy-policy.

4. Data Sharing

We do not sell, rent, or trade your information.
We may share limited information with:

Payment processors (for secure billing).
Third-party service providers necessary to complete your request.
Government authorities if required by law.
Mobile information will not be shared with third parties for marketing or promotional purposes under any circumstances.

5. Data Security and Transfer

We take reasonable steps to protect your data.

Payments are processed through secure, PCI-compliant platforms.
Customer data is stored in restricted systems accessible only by authorized personnel.
We do not transfer your personal data to any external organizations under any circumstances, even with your consent.

6. Your Rights

You have the right to:

Opt out of SMS or email communications at any time.
Request access, correction, or deletion of your personal data (subject to legal recordkeeping requirements).

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted at gorillaed.com.

Contact Us

If you have any questions or requests regarding your personal data, or concerns about this Privacy Policy or our practices, please contact us at inquiry@gorillaed.com or call us at (817) 276-0000.

Gorilla Engine Dynamics, LLC d/b/a Gorilla Pit Stop (GED/GPS)
📍 Fort Worth, Texas
📞 (817) 276-0000
📧 inquiry@gorillaed.com